Chapter 21 - Ashs Workplace Mini-Training (1/2)
Translator: Atlas StudiosEditor: Atlas Studios
“If you want more people to be treated by you, shouldn’t you put more effort into your appearance?”
In the treatment room, Ash looked at the medic in the crow mask and wondered. “If you are all dressed like this, you’d be lucky if people don’t suspect you of being robbers or missionaries, never mind ask to be treated. Or is this a meaningless tradition?”
“It’s a tradition, and it’s meaningful,” said the medic. “Think about it. Think about it. What if… in case… just in case something happens to you while I’m treating you, and you wake up to find some parts missing, would you dare to attack me when you see what I look like?”
“Not really.”
“That’s right.”
The two of them looked at each other. Then, it suddenly dawned on Ash. “So that’s why your clothes are so scary, and the treatment room is so weird. They’re all props to improve the relationship between medics and patients… Wait, so there is a high probability of something going wrong with your treatment?”
“It’s not that high, there’s just a slight possibility…” The medic spoke vaguely, not even daring to look at Ash. It seemed that this slight possibility might be about the size of the Milky Way.
Ash said, “Your service attitude won’t do. You definitely don’t have many patients looking for you outside either, right? You even get accused by the patients of providing subpar treatment, so you have no choice but to hide in prison to gain experience from criminals like us, who can’t complain. Is that right?”
The medic lowered her head in shame. It was obvious that Ash had hit the mark. She explained in a low voice, “I’ve clearly cured them, but they still went around complaining and causing trouble. Furthermore, some of the problems had nothing to do with me at all—those problems were of their own making… I was clearly only providing the most basic treatment, but they had so many requests…”
As if her defenses had been broken through by Ash, the medic poured out her negative emotions like Ash was a trash can. The way Ash saw her story, she deserved what she got: in an era where most medics would accept a little money as consultation fees, she actually didn’t want any money and was even willing to provide doorstep treatment. In the end, the patients complained that her treatment wasn’t good enough, so she couldn’t survive in the city and could only come to the prison to farm experience.
After hearing this, Ash thought about it and asked, “Do you know what your flaw is?”
“I know, it’s that I’m not skilled enough…”
“It’s that you’re not forceful enough with the way you speak!”
“Huh?” The medic looked up. Her eyes behind the crow mask were filled with confusion.
“The way you speak is weak and lacking in confidence. Once there’s a medical accident, the patient will definitely find trouble with you. Even if you don’t accept money, you will still be at their complete mercy.” Ash instructed her, “Let me teach you. When you say that you might not be able to treat an illness, your voice must be loud, your back must be straight, and you must speak with confidence and pride.”
“And that’s only the first step. The second step is that you have to find a patient’s shortcomings. If the patient is good-looking, you can say that he lives too loosely. If the patient is ugly, you can say that he doesn’t have a sex life. If the patient is thin, you can say that he’s undernourished. If the patient is fat, you can say that he’s overnourished. There’s always a criticism that suits you. No one is perfect. You can definitely find something to suppress the patient with.”
“As long as you can accomplish these two steps, you will be able to establish your own authority, suppress the patient’s status, and create a sense of ‘you should be grateful that I’m willing to treat your illness’. Even if something goes wrong with your treatment, not only will the patient not blame you, he will even explain it in your defense.”
The medic asked, “Is it really effective?”
“Yes!” Ash nodded forcefully. “This is my personal experience for many years!”
Ash was very familiar with this kind of workplace abuse. They would nitpick the other party’s flaws before showing their goodwill. This would make the other party as grateful as victims of Stockholm Syndrome. A new graduate would almost be helpless to resist such a move.
This kind of forbidden technique in the workplace, of course, deserved to be dragged to the shooting range. But as the saying went: weapons are not good or evil; intentions are. For a volunteer medical worker like the medic, who was willing to provide free medical treatment, even if there were a little side effects, Ash still felt that it should be used to make her career path easier.
“So, do you know what to do?”
“What should I do?”
“No matter what surgery you perform in the future, you have to tell the patient, ‘I’ve done my best!'”
“I’ve done my best.”
“Louder, I can’t hear you!”
“I’ve done my best!” the medic said as she clenched her fists tightly.
Ash nodded in satisfaction. “Just take your time to comprehend the rest. It’s time for me to take my meal…”
The medic was deep in thought. When Ash was about to leave after putting on his shoes, she suddenly stopped him and asked, “Are you really not planning to undergo plastic surgery? Look at your face in the mirror. Don’t you feel that walking in public like this is disrespectful to others?”
Ash’s body shook, and his eyes were filled with the gratification of finding a promising student—goodness, she was using the skill she had just learned on her teacher!?