Chapter 374 (1/2)
All kinds of emergencies are not uncommon in their daily life. Today, she won't repeat them. It's a waste of words, but she made a document and sent it to everyone in groups. In it, she personally experienced all kinds of troubles, big and small, in recent years, or knew from others, hoping that they could cope with all the troubles tomorrow.
When all the big and small doors opened at 11:45 on time, we could see from the sky that each door swarmed into a group of black troops, which soon occupied Lu Gutong.
The opening of Lu Gutong has long been publicized by Su Hao through the contacts accumulated over the years. No one in Haicheng City is aware of it. Lu Gutong is the base of the original flavor. Whether it's roast fish, mutton, sand and ice cold noodles, all kinds of special snacks are gathered here.
Su Hao sits on the top floor of the tallest building on the road. In front of her is the monitoring of all the stores. People are dazzled. Next to her is Chen Keke, LAN Xiaoqiao, Zhao Ningxin, Huang Ziqi, Huang Zhongshi and so on. In front of them are a pair of telephones.
If there is a sudden situation, the shopkeeper can call if he can't solve it. If every shop is a giant's limbs, SOHO, they are the giant's brain.
Hope not to have a phone call, pray!
That's what everyone here thinks.
This time, no matter the beginners or the beginners in the original taste organization, they all work together to build the basic prototype of the Empire. No matter the head chef or a potato peeler in the back kitchen, they are all the people who come out of the original taste. There is no head chef in the store, only a substitute. Where there is a shortage, there is a top. This is the original taste education center,
”I hope it goes well.” Su Hao looks at the surveillance in front of her and doesn't know which one to look at.
”Success or failure depends on this week.” After three years, Chen Keke and LAN Xiaoqiao have been honing with Su Hao, and they are completely independent.
Everything is going on in an orderly way. Looking at the monitoring, every shop is full. Su Hao has specially trained the appearance of the waiters, and he can't find fault with every move. Su Hao often takes the trainees of the training class to the physical stores for practical training, so that they can adapt in advance just in case.
....
”Manager! There is a quarrel outside, because she has not served her dishes, but the people behind him have served them! ” Waiters in uniform ran into the kitchen.
”Come on, go out and have a look.” The manager frowned, but he was calm.
”What's the matter with you! Those who are later than me have served. Why don't I have a table yet? ” A girl with flax colored hair was standing in the middle of the store with a very bad look. A waiter was bowing and apologizing. The guests noticed the situation here.
She stood beside Zhuo. There was a man at the table. Looking at the woman, he seemed to want to persuade her, but he couldn't get in for a while, and the store manager had a number in his mind.
”Hello, I'm the manager of Sha Bing Dian. I'm really sorry. One of our stores held a lucky draw. Today, ten guests were selected to present our boutiques. It just happened to draw your table, so it took a long time. I'm sorry, didn't you make it clear to the guests?” The manager inquired about the attendant.
The waiter immediately responded and said, ”I'm sorry, this guest, because there are too many guests. I forgot. Please forgive me. It's all my fault. If you don't mind, can you wait a little longer, and the boutique will be delivered immediately.”
The man stood up at the moment. ”Because I just said it was very hot and complained a little, my girlfriend couldn't bear my hardship, so she was angry for a moment.”
The girl with flaxen hair glared at him with shame. As soon as the store manager saw the play, he immediately said, ”it's really not nice. This is our store's mistake, which brings inconvenience to you.”
”It's OK. There are so many people in the shop. It's hard to avoid mistakes.” The girl smiles apologetically, and immediately feels that the attitude of the people in this store is too good to embarrass her. Next time, you can consider this store first.
The kitchen had received the news long ago, and everyone helped to make a sand ice boutique, which was soon sent to the table for the girl with flaxen hair.
The store manager and the waiter bowed slightly to the girl with a good attitude.
The service tenet is that the guest is always right and the guest will never be wrong.
The guests at the other tables were talking.
”This store has a good attitude. It's really speechless.”
”Yes, yes, I'll come here in the future.”
”When you go back, you must give a good comment.”
...
It can be said that the store manager solved the problem perfectly and immediately accepted the mood of all the guests present. After all, no one likes shame. The store manager saved the girl's face.
Every store has all kinds of troubles. Suhao didn't receive a phone call there, which is what suhao expected.
Today, we are all ordinary customers. After all, there are so many people. All the stores are full. The rich or the people with some status will not come. This is their psychology. So as long as they are ordinary customers, the waiter can deal with them better. If they offend the powerful people carelessly, it is very bad to deal with them badly.
But no matter what kind of people, Su Hao has specially invited professionals to give lectures.
Except for some shops, most of the shops in Lu Gu Tong Li are open until two o'clock in the morning.
People in the monitoring room to solve the problem of eating, Su Hao is not very worried, if even the store manager they can't deal with, that kind of person must be very difficult, deliberately come to trouble, Su Hao can't let everyone like Lu Gu Tong, can only minimize the loss of the store.