Chapter 248 (1/2)
The manager's face was like a card of cards, dead on the floor, more frightening than ever, as if something dark had invaded the body.
”Shut up and stop fighting. The others quickly took the things down, and the two men who had touched the broken things stayed behind. You are responsible for what you do. Play and frolic at work, that's what you have to bear The manager said, pointing to the box on the ground, her heart must be more panic than anyone.
She tidied up the collar of her suit, looked as if she were dying and picked up her mobile phone.
”Miss Bai, something happened to your luggage in the process of transportation, because our staff accidentally broke the contents of one of the boxes. You may need to come and confirm it in person.” When the manager said this, he was terrified. It seemed that his career was over here. He offended such an important person and failed to handle such a simple and simple matter. What qualification can he have to be a manager.
Bai Yan Ran was silent for a while, and said with a smile to the manager at the other end of the phone. ”It's OK. It's not that everything in my suitcase is valuable. Besides, those things are not worth much money. Don't make a fuss. Just break them. It's not a very important thing. Don't worry about it. What's more, if you don't break it yourself, don't punish the employees. It is estimated that all of us make such mistakes unintentionally. ”
Bai Yanran's reaction is very unexpected, according to the truth, such a big lady should be bad tempered, and a pair of their own cattle roar to the sky.
But Bai Yanran is on the contrary, she did not get angry about this matter, and even did not have a trace of angry feeling, that kind of calm attitude suddenly made the manager very uncomfortable.
Because the manager usually meets the guests who are mean and mean. If the guests' things are damaged by the staff, the guests will definitely claim compensation from the hotel. Of course, the employee will also be reported and dismissed.
This kind of situation is very common in the hotel, so the manager is used to it. This is why he pays so much attention to the luggage check-in problem. Not only because these boxes contain some valuables, but also because Bai Yanran is the successor of Bai's group, there is a great possibility that Bai Yanran will become the top boss of these hotels in the future, although he will not It is directly under the jurisdiction of this hotel, but after all, the hotel belongs to her name.
In front of such a high-ranking lady, the manager naturally wants to make a good performance, but today's such a big one, if the hotel manager knows, it can't blow the pot.
The manager felt numb when he thought about it. He felt that he was not far away from being fired. He offended important guests and would leave sooner or later.