75 Medical malpractice (1/2)

Ouyang Hong was extremely angered. She had just successfully defeated the surgeon vice superintendent for the superintendent position, but now the gastrointestinal department of internal medicine caused such a major medical incident for her. Not only that, she had issued her approval for hiring this expert doctor, which made her even more furious.

”Is this your skill level? Why didn't you stop the expert doctor before he began the surgery? Just what are you getting paid for? Whose responsibility would it have been if he'd killed the patient today? Yours? Or mine?” Ouyang Hong directly pointed her finger at Zhao Cheng while angrily scolding him. ”What expert doctor? Bullsh*t! Say it, what benefits did he give you? You invited someone with half a foot in the grave to come perform surgery? Just what were you thinking? Say it!”

Ouyang Hong thunderously scolded Zhao Cheng right in front of Hu Zengyang. Zhao Cheng was truly good at concealing his true feelings as he didn't say a single word. Meanwhile, Hu Zengyang's face was already completely red out of embarrassment even though the superintendent's anger wasn't directed at him.

”Superintendent, please listen to me explain. It really was just an accident.” Zhao Cheng went up to the front to try and explain after seeing a lull in Ouyang Hong's temper.

”I refuse to listen. The patient is still in the operating room. The patient's family won't care if it's an accident. Things might still be alright if the patient is fine, but if something happens to her, I'm holding you fully responsible. Don't think that I can't do anything to you.” Ouyang Hong's voice became shrill.

Ouyang Hong's main intention in having Hu Zengyang here was to have him be a witness. Hu Zengyang was a lower-ranking doctor, while Zhao Cheng was ranked higher as well as a vice director of the gastrointestinal department. The so-called expert doctor had also been invited by Zhao Cheng.

Ouyang Hong was so angry that she continuously scolded Zhao Cheng for two hours straight without stop. Hu Zengyang was incredibly impressed with both Ouyang Hong and Zhao Cheng. One was really able to scold, while the other was really able to take the scolding. There wasn't even a respite from the scolding in two hours, and Zhao Cheng even poured tea for Ouyang Hong during the scolding. Meanwhile, the spectator Hu Zengyang almost felt like he couldn't take it anymore.

”Superintendent, the surgery to save the patient's life is now over. The results were good, and her life was saved. But, what should we do about the problems that come afterward? My general surgery department can only do this much. The patient's family is already beginning to complain.” Director Zhao Quanping of general surgery called Ouyang Hong at this time.

”What's going on?” A hospital wouldn't be afraid of a patient dying or a patient not paying up medical fees. A hospital would only be afraid of patients' families' complaints. The hospital would be even more afraid of complaints if the hospital was in the wrong.

”I don't know, as I just finished the surgery. I heard the patient's family members shouting that our hospital doesn't care about patients' lives.” None of this was the fault of the general surgery department, so Zhao Quanping didn't want to get even the slightest bit involved. He knew that it would be endless as long as he got involved.

Logically speaking, the patient really did require endoscopic band ligation surgery. However, inviting such an elderly doctor to perform the surgery had truly been ridiculous. The expert doctor's fee along with the emergency surgery fee for saving the patient's life afterwards would all add up to several tens of thousands of yuan. Zhao Quanping was a department director, so he was quite clear on all the trouble here.

Ouyang Hong knew that she wouldn't be able to make Zhao Quanping take any responsibility and face the patient's family. ”Thank you for your hard work, please go ahead and rest now.” She then hung up the call. It was simply that the surgical departments weren't truly a part of her faction. Zhao Quanping hadn't even tried to learn more about the overall situation. Instead, he had instantly phoned her. Ouyang Hong knew quite clearly that this was because he didn't want any responsibility.

”Go now, what are you just standing around for?” Ouyang Hong told Zhao Cheng.

”Go where?” Zhao Cheng didn't understand.

”Go wipe your own *ss!” Ouyang Hong really wanted to hit him. Hu Zengyang almost laughed out loud at hearing this.

Normally, even with a failed surgery, it would be the end after the successful emergency surgery to save the patient's life. What would ordinary people know about surgery? If the doctor said the patient required surgery, then that was that. If the doctor said that certain medical fees were required, the patient's family would simply pay. They wouldn't dare not to listen.

Why was the family complaining? That was because someone in the know had given them advice. Someone unknown from the gastrointestinal department had secretly informed the patient's family that they should go and make a ruckus, complaining that the hospital didn't care about human lives and that the invited expert doctor was a scammer.

With an ill patient and the hospital, the ill patient would be the weak one. However, the patient would no longer be the weak one after the surgery. What would the patient be afraid of after the surgery was complete? It wasn't like the hospital was the police station.

Ordinary civilians would also have their own smarts. The patient's entire family was from a rural village. However, a benefit of rural villages was that it would be easy to summon people to your cause. The patient's husband had returned to his hometown village, and summoned many of the villagers over. In such rural villages in China, as long as someone was normal and liked enough, everyone would definitely come to help out with matters like this.